Ok, after 2 years of playing Neopets, I have finally figured out, how to play Neopets with having Norton Internet Security enabled. This is how you fix it.
Norton 2002 Instructions:
Assuming you already added www.neopets.com to your trusted URLs. If not, do that now.
Double click on NIS. In the menu at the top, click on “Options” and click on “Personal Firewall”. Click on the “more option” button way at the bottom. On the left, activate “www.neopets.com”. Youll see, that “referer” (second button from the top) is blocked. Activate it, save your new settings, and enjoy playing Neopets from now on, knowing that you are safe.
Norton 2003 Instructions:
Doubleclick on the NIS symbol in the task try, go to options, and then Norton Internet Security.
Then you go to “web content”. I have the german version, so I dont know the exact wording, it should be the 4th thing on top from the left.
Add www.neopets.com to the allowed sites. One the left, scroll down to www.neopets.com and activate it, on the right, are again these options that you have to change. Change the very first setting at the top where it sais something like “information about your browser”. and click on allow. Do the same to the second option “information about visited sites” – allow.
Norton 2004 Instructions:
Bring up NIS 2004 and click on Status & Settings. Click on Ad Blocking. Click on Advanced. There is a list of web adresses on the left side of the screen. You want to add NeoPets to that. Click Add Site and key in www.neopets.com. Click OK. Now scroll the list down to the new neopets address and click on it. Then click the User Settings tab on the right. Change the settings to permit cookies and pop-up ads.
That should do it, but if you still have trouble, try changing the Global Settings tab to allow information about visited sites.
Finally, if you still have trouble, be sure that your browser is configured to allow cookies and pop-up ads.
(thank you “Dad” for submitting how to do it with NIS 2004!)
That should work.
And now, you may worship me. ➡ Silly, hehe. 😎
Plus: hooray! Finally got my Moachie attached to my petpetpet! How to do that: refresh inventory screen until it gets attached. It has to be the inventory screen, it wont work any other way. More worshiping please! 😛
Saw Mars again today, and somehow felt like in a Science Fiction movie, its just really really weird seeing another planet like this, is it not? I am going to look at it through a telescope during a night when I am done with work, should be cool! Its going to be visible for a couple of weeks to come.
Had a hillarious time with the lady at the post area of the hospital again, when we decided to auction her property. ROFL! Long story. You should have been there. 😛
Almost weekend, I have so much sleep to catch up on, after getting up at 3.50 am every day. Ungodly hour.
Will miss peeps at work when I am done. 😥
5:09 am on September 13th, 2003
Your Norton’s info for http://www.neopets.com was right on. THANKS!!
11:47 pm on September 28th, 2003
What version off norton internet security do you have? ‘Cause when I went to mine, there was no “more options” on the options menu. Teehee, just curios! Please tell me!
Please! I dont mean to beg. sorry.
1:33 am on October 26th, 2003
i have no clue on what to do! and when i try playing neopets is it say,you have been directed to the wrong page,some security settings enabled you that are not letting you play neo pets correctly? is that the same thing thats happened?!? i really want to play though,but i can’t 🙁
5:41 pm on October 26th, 2003
Thanks so much for the tip on making neopets work with Norton Internet Security! My son had to turn off the firewall to play this before. Now that I’ve configured NIS, it works great! Take care. Jim
3:31 am on October 27th, 2003
someone
me!! i don’t get this!im not good with computers! reply with you can help me w/this!PLEASE:'( 
11:23 am on October 27th, 2003
You didn´t leave your email address, it´s hard to email someone without address. You have to follow the instructions, and it will work.
3:32 am on November 1st, 2003
but i don’t get the instructions,how do you go to the settings? and could you post,if anyone knows how to explain it to me.
12:16 am on January 6th, 2004
my security setting are like that too i think it is somthing wrong with neopets cause i tried it on several computers.
please
5:38 am on January 18th, 2004
help me plz!?? i dont no wat this is and im hoping someone here does..
i recently went to a site telling me how to stop a error page coming up on neopets and the error page stopped..and so did everything else. like i could still get into neopet and i go to sign inn and enter my password and username and push enter , it comes up with pet central but my details arnt in the yellow column down the left side?
does anyone no wat this is?
if u have an answer plz send it to me
rapidrivaway@hotmail.com
thnx
5:46 pm on January 24th, 2004
oh, someone please tell me too! *lol* That’s the same thing that happened to me, Abbey!
5:51 pm on January 24th, 2004
Oh, nevermind, I got it! You have to enable cookies too! Thanks for the awesome information on this site, I was looking everywhere for a way to play neopets correctly! I could just hug you! Thankyouthankyouthankyou- (okay, I’ll leave now) Ciao!
1:55 am on January 27th, 2004
Please help me!!! I just bought a new computer and I cannot play neopets, what do I do? I get the same error message, I can’t feed my pet, chat, trade, I can play games but can’t earn neopoints. Please help!! All I know that I have is Norton Antivirus & my firewall is Zonealarm, but I turned my firewall off and it still won’t work. Please help me!!!
11:15 am on January 28th, 2004
I have no idea how it would work with Zonealarm, sorry.
8:36 pm on February 10th, 2004
i have similar prob as most commentors. need help. norton doesnt have options what do??
8:45 pm on February 10th, 2004
need help my norton is different and doent have the same settings! yikes! i think it’s 2003 but am not sure
1:50 pm on February 18th, 2004
Thank you so much – I have been trying to figure out how to feed my “pet – a blumaroo” for days now (I had to wait till I got to work!)and then I decided to type into a search engine… ‘neopets + error + security settings’ and waalaa – you give me these fab instructions. Fantastic work! Note to all those having trouble – the wording is not exactly the same so just have a go – it’s not that hard and now I don’t get that stupid message “ooooops” go back blah blah security. Thank you who ever you are!
1:58 pm on February 18th, 2004
You are very welcome Sarah!
I am glad you got it to work! 🙂
5:29 am on March 6th, 2004
Do you know how to make it work with Norton 2004, or someone who does? That’s what I have, and I cannot figure it out. Please help.
9:21 pm on March 11th, 2004
Security Settings for Norton Interent Security 2004
Bring up NIS 2004 and click on Status & Settings. Click on Ad Blocking. Click on Advanced. There is a list of web adresses on the left side of the screen. You want to add NeoPets to that. Click Add Site and key in http://www.neopets.com. Click OK. Now scroll the list down to the new neopets address and click on it. Then click the User Settings tab on the right. Change the settings to permit cookies and pop-up ads.
That should do it, but if you still have trouble, try changing the Global Settings tab to allow information about visited sites.
Finally, if you still have trouble, be sure that your browser is configured to allow cookies and pop-up ads.
2:13 am on April 14th, 2004
thanx so much for the help xxx
7:35 pm on April 25th, 2004
aww .. thanks !! that helped soo much !! i have been trying to figure out what was wrong with neopets until i found this!! thanks
7:36 am on June 7th, 2004
thank you for helping me fix the NEOPETS access!!!!
1:12 pm on June 17th, 2004
I’ve got different settings, it doesn’t work!
1:39 am on June 18th, 2004
Yes. I have 2004 but its different. Screenshots here: http://www.geocities.com/azuryia/nortonoptions.JPG and http://www.geocities.com/azuryia/nortonoptions.JPG . It appears to be different then you discribed. 🙁 I can’t get it to work. ;____; Help!
10:27 pm on June 19th, 2004
Hey! I just wanted to thank you so much for ur help! I already thought there was something wrong with Neopets… Well, thanks again!
1:42 pm on June 22nd, 2004
Thankyou SOOOO much! *offers hugs* ^_^
6:42 pm on July 6th, 2004
Wow. good thing someone here knows something so that i don’t have to.
1:10 am on July 10th, 2004
thankx bunches, followed ur instructions and have neopets working great, ty so much
12:28 pm on December 31st, 2004
i have a fix for using neopets with just NORTON personal FIREWALL 2004. click on OPTIONS->personal firewall->advanced options->add site and then just add http://www.neopets.com and check ‘use these rules for http://www.neopets.com‘ and then choose ‘permit’ for all of the options. Be sure to PERMIT and ALLOW everything on BOTH the privacy and active content tabs. That should do it. Good luck.
12:36 pm on December 31st, 2004
My version of NIS is the 2003 version and doesn’t have all the stuff you said to change. It has the personal Firewall application, but no ‘more options’ or ‘referers’ thing. Could you help me please, if you happen to know how to change the settings on NIS 2003 as well.
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